This page explains exactly how an Odyssey subscription works: what you pay, when you are charged, when it ships, and how to pause or cancel. Most questions are answered here in under a minute.

Questions: support@odysseyproductsshop.com

The short version

• A fresh bottle of Odyssey Liquid Chalk ships every 30 days.
• Every subscription bottle is 40% off the one-time price.
• You are charged once at checkout, then once every 30 days on your renewal date.
• Pause or cancel any time from your account. No minimum orders, no fees, no commitment.
• Every order is covered by our 90-Day Guarantee.

1. What you get

When you choose Subscribe & Save on the Liquid Chalk page, you get one bottle (or the number of bottles you picked) delivered every 30 days at 40% off the one-time price. The exact price you pay is shown on the product page, in your cart, at checkout and in your order confirmation email.

Other products offered with Subscribe & Save, such as Immortal Grip Chalk, work the same way. Their discount and delivery schedule are shown on their product page and in your order confirmation.

2. When you are charged

• First order: charged at checkout, like a normal order.
• Every renewal after that: charged automatically to the same payment method every 30 days, counted from your first order date. That date is your renewal date.
• Each renewal charge creates a new order, and you get an order confirmation email for it.
• Shipping on renewals is charged at the standard rate for your country, shown at checkout and on each renewal order.

3. When it ships

Each renewal order ships after its renewal charge. Delivery takes 2 to 4 business days in the United States and 2 to 6 business days everywhere else. You get a tracking email for every shipment.

4. How to pause or cancel

1. Go to odysseyproductsshop.com/account (also linked as Log In / Manage Subscription at the bottom of every page).
2. Log in with the email you used at checkout.
3. Open your subscription and choose Pause or Cancel.

Make the change before your renewal date and you will not be charged for that delivery. If a renewal has already been charged, that order will ship as normal; you can still cancel all future deliveries, and the shipped order is covered by our 90-Day Guarantee.

If you cannot log in, email support@odysseyproductsshop.com with your order number and we will make the change for you.

5. Changing your subscription

To change your shipping address, payment method or anything else about your subscription, use your account or email support@odysseyproductsshop.com. Changes made before your renewal date apply to the next delivery.

6. Free bottle with a Bench Mat

If you received a free bottle of Liquid Chalk with a Bench Mat, that bottle is the first delivery of a Liquid Chalk subscription. You pay nothing for it. From the next delivery, 30 days later, it renews at the discounted subscription price shown in your order confirmation. If you do not want more chalk, cancel any time before that first renewal date and you will never be charged for it. You can also remove the free bottle in your cart before checkout.

7. Failed payments

If a renewal payment fails, the renewal does not ship. Update your payment method in your account, or email us and we will help.

8. Returns and refunds

Every subscription order is covered by our 90-Day Guarantee and refund policy. Cancelling a subscription stops future orders; it does not by itself refund an order that has already been charged.

Pre-orders

When you purchase a pre-order, you are buying a product that is not yet in stock. We may collect full payment, a partial deposit or no payment at checkout, and charge any remaining balance before the product ships. You may cancel a pre-order that has not yet shipped for a full refund. Once a pre-order has shipped, our refund policy applies.